Front Desk Admin/Title Clerk

at  NATIONAL POWERSPORT AUCTIONS

JOB DESCRIPTION AND REQUIREMENTS FOR:

Front Office Admin/Title Clerk

DAILY REQUIREMENTS:

• Phone calls
• Data entry
• Problem Resolution

WEEKLY REQUIREMENTS:

• Minimum of 100 calls per week
• Weekly follow up on missing documents for titles in hand

Requirements

• Maintain good attendance.
• Arrive to work on time per your required work schedule.
• Be courteous and respectful to fellow employees and customers.
• Maintain a business casual dress code and during San Diego Auction week; NPA attire/NPA colors required starting on Wednesday and ending on Friday.

Reporting to the Direct Buy Program Supervisor, this role is a highly visible admin position responsible for title data entry, title procurement, meeting set goals and expectations, answering phones, mailing secure documents, and processing vehicle titles.

Responsibilities

• Title data entry into AMS
• Weekly team meetings
• Processing vehicle titles: check accuracy of vehicle information, sign & add additional documents as needed.
• Run daily report of outstanding titles through excel.
• Daily phone calls/emails to dealer for title reminders
• Check transit drawer daily for incoming units in stock.
• Perform tasks assigned by management based on business needs; flexible to change daily.
• Input items into issue tracker
• Maintain follow ups and accurate notes for all issue tracker items.