Front Desk Agent

at  The Hotel Chalet

The Hotel Chalet is a new boutique lifestyle hotel located in the heart of Downtown Chattanooga at The Chattanooga Choo Choo. We are building a motivated team who are enthusiastic about creating a unique space where culture, elevated service standards, and authentic hospitality are paramount.

REQUIREMENTS & EXPERIENCE

*Experience in guest or customer service *Flexible in schedule and willing to meet the demands of a complex operation *Familiarity with Apple products and applications (preferred) *Familiarity with Slack (preferred) *Ability to lift, pull, and push moderate weight

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED FOR EMPLOYMENT WITHOUT ATTENTION TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY, NATIONAL ORIGIN, VETERAN OR DISABILITY STATUS.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $14.00 - $15.00/hour.
About The Hotel Chalet: The Hotel Chalet is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at https://thehotelchalet.com/.
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*Assist with the guest check-in/check-out process while engaging with guests *Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and other guest needs *Facilitate making reservations and room changes *Coordinate communication and partnership between the front desk and other departments (housekeeping, maintenance, F&B and Central Support). *Respond to guest inquiries, requests and concerns in a timely, friendly and efficient manner *Inspect clean rooms in preparation for guest arrival *Prepare and deliver VIP amenities *Perform other duties as assigned and requested to meet the needs of the business