Front Desk Assistant - Mitchell

at  YMCA of Muncie

YMCA of Muncie- mitchell early childhood and family center
Job Title: Front Desk Assistant FLSA Status: Non-Exempt
Reports to: Youth Development Office Manager Revision Date: 6/2021

POSITION SUMMARY:

Under the direction of the Youth Development Office Manager, the Front Desk Assistant will assist in supporting the basic day to day and general building operations.

QUALIFICATIONS:

• High school diploma or GED required. A minimum of a 2-year Early Childhood Degree or equivalent experience is preferred.
• Two (2) years of experience in appropriate administration support functions.
• Knowledge of Indiana Rules for Licensing Child Care Centers, NAEYC Accreditation, Paths to Quality initiative preferred.
• Knowledge of Daxko or child care software preferred.
• Minimum age of 21
• Requirements include completion of: Child Abuse Prevention; CPR; First Aid; AED; Blood borne Pathogens, physical, Drug Screen, and a variety of youth development trainings
• Maintain a minimum of 20 hours of professional development yearly.
• Computer skills needed, particularly with Microsoft Office, excel, and email applications, along with ability to learn the internal YMCA software.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community

Assist with directing communication with families and Mitchell personnel based on their needs.

• Performs administrative tasks to ensure existing state license regulations are maintained.
• Maintains ongoing communications to ensure classroom teachers and current families are well informed.
• Attends mandatory meetings and trainings sessions.
• Communicates to directors any suggestions, concerns, or incidents for follow up.
• Is friendly and courteous to children, families, fellow staff members, volunteers, and guests.
• Provides excellent customer service
• Upholds guidelines as outlined in the Employee Handbook of the Association.
• Follows all Mitchell Center employee rules, dress code, policies and guidelines.
• Carries out other duties as assigned by Directors.