Front Desk Associate, Kuala Lumpur

at  WeWork

ABOUT US

At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work.

As a Front Desk Associate, you’ll be the heart and “face” of WeWork’s hospitality team as the primary point of contact for our members and guests! While no one day will look exactly the same, you will report to one of WeWork’s beautiful locations on weekdays only to support the Community Management team. Your work, which will include but not be limited to the duties listed below, will help WeWork to achieve the following:

• Create a welcoming community environment for our members and guests (and sometimes their pets!) by greeting all who enter our spaces warmly.
• Make members and guests feel known and cared for by proactively learning their names, answering their questions, and addressing their needs or concerns.
• Support the Community Management team with maintaining the front desk operations throughout the day including mail and package handling.
• Help ensure your building is fully operational and make adjustments when needed.
• Take direction from the Community Associate, Community Lead and the Community Manager to support the Community Team as necessary.
• Be an expert in WeWork products and services and appropriately promote WeWork-provided service offerings to our members and guests.
• All of this while illustrating WeWork’s core values and working towards achieving our mission