Front Desk Attendant

at  UFC GYM

The Front Desk Representative is the first line of contact for members and guests. They deliver the Ultimate Service Promise by providing superior customer service while assisting members with purchases and directing membership inquiries.

1) KNOWLEDGE, SKILLS & ABILITIES:

• Must be energetic and possess a very friendly, outgoing personality and positive attitude
• Possess strong interpersonal and communication skills, including telephone etiquette
• Possess a strong customer service focus
• Understands and follows oral and written instructions
• Able to multi-task and perform tasks with accuracy and attention to detail
• Must be a team player and possess a can-do attitude
• Adhere to meal and rest break periods and must clock in and out for all shift times

2) MINIMUM CERTIFICATIONS/EDUCATIONAL LEVEL:

• High school diploma or GED required.
• Current CPR/AED certification

3) Minimum experience:

• Must have 6 months’ customer service experience in health club, retail, hospitality or food service industry
• Experience with multiple phone lines preferred
• Basic computer skills

4) PHYSICAL REQUIREMENTS:

• Required to stand, reach with hands and arms, stoop, kneel, crouch, or crawl
• Occasionally lift and/or move up to 25 pounds
• Ability to stand and remain on your feet for a full shift

THIS POSITION DESCRIPTION INTENDS TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY PEOPLE ASSIGNED TO THIS JOB. IT IS NOT INTENDED TO INCLUDE ALL DUTIES AND RESPONSIBILITIES. THE ORDER IN WHICH DUTIES AND RESPONSIBILITIES ARE LISTED IS NOT SIGNIFICANT.

Base compensation may vary based on location, skills and other related factors.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym