Front Desk Clerk - Embassy Suites Washington DC Convention Center

at  Hilton

Front Desk Clerk - Embassy Suites Washington DC Convention Center
The beautiful is looking for a Guest Service Agent to join the team! This 384-suite property is set in the Penn Quarter neighborhood of D. C. , just two blocks from the Washington Convention Center and a mile from the National Mall.
Ideal Candidate will have open availability, previous customer service experience, previous hotel experience, the ability to work independently or with a team.

• Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests.
• Respond to guest inquiries and in a timely, friendly and efficient manner
• Provide driving and/or walking directions to guests to local destinations
• Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships
• Provide or obtain accurate informatio