Front Desk Customer Service Associate

at  The Green K9

ARE YOU LOOKING TO WORK AT A COOL PLACE WHERE DOGS ARE EVERYWHERE? THE GREEN K9 WAS NAMED ONE OF THE TOP TEN COOLEST PET BUSINESSES IN AMERICA BY PETS+ MAGAZINE, AND WINNER OF SASS MAGAZINE’S CHOICE AWARD FOR BEST PET BUSINESSES IN FREDERICK, TWO YEARS IN A ROW.

The Green K9 is an independent, healthy pet specialty retailer with: Grooming, Self dog wash, and small dog Day care services. Our retail store is focused on providing the highest quality pet food and unique pet supplies.
Urbana is growing fast, which means we are growing too. We are seeking two more energetic and outgoing staff members to assist our pet parent customers! As the Front Desk Associate, you will be the first point of contact for our customers, ensuring that our shop is a welcoming place with a fun, boutique vibe.

• Greet owners as they arrive
• Check in pets for their appointments
• Answer phones
• Process payments
• Schedule, confirm, and cancel appointments
• Other administrative duties, as assigned
• Respond to emails
• Re-stock retail inventory
• Assist customers with pet product sales
• Clean self wash rooms and assist in daycare when needed
• Minimal end of day cleaning duties