Front Desk Manager- Overnight

at  Wyndham Boston Beacon Hill

About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description: Embark on a vibrant career at Wyndham Boston Beacon Hill, where excellence is not just a goal but a promise to create extraordinary experiences! With 304 well-appointed guest rooms and eight versatile meeting spaces, totaling 5,678 sq ft, our hotel provides an inspiring workplace that seamlessly blends comfort, commitment, and a distinctive culture. What sets us apart? Our unwavering dedication to cultivating a positive workplace culture, comprehensive benefit plans, including a 401k with a company match, and enticing bonus programs designed to recognize your dedication. We are actively seeking talented individuals with a genuine passion for service to join our dynamic team. Our Core Values center around personal development, building a sense of community, and a sincere desire for the success of every team member. Be a part of a team where each member plays a pivotal role in delivering exceptional service and crafting memorable experiences for our guests. Explore the exciting career possibilities that await you with Pyramid Global Hospitality at Wyndham Boston Beacon Hill. Your journey towards a fulfilling career starts here! Overview:

• Maintains master and floor level key control
• Verifies that accurate rooms status information in maintained and properly communicated
• Resolves guest related problems quickly, efficiently and courteously.
• Updates group information to include the maintenance and preparations of any grouprequirements and relays that information to appropriate personnel.
• Reviews and completed credit limit report
• Works within the allotted budget for the front office
• Received information from the previous shift manager and passes on additional details to theoncoming shift or manager.
• Checks cashiers in and out and verifies banks and deposit at the end of each shift.
• Enforces all cash handling and credit policies including incoming check policies and procedures.
• Uphold the hotels’ commitment to hospitality.

Qualifications:

High school diploma or equivalent

• Must be able to work an overnight schedule 11 PM - 7AM
• Prefer at least one (1) year of related experience with a minimum of one (1) year front desk

supervisory experience

• Prefer at least one (1) year of experience handling cash, accounting procedures, and general

administrative tasks

• Must have basic working knowledge of a computer including word and be able to handle multiple

tasks at one time

• Must have excellent communication and interpersonal skills with the ability to interact with many

types of personalities

• Must display very good organization and time management skills
• Must be able to walk and climb/descend stairs approximately 40% of the time
• Must be able to regularly lift and carry up to 20 pounds without assistance

About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description: Embark on a vibrant career at Wyndham Boston Beacon Hill, where excellence is not just a goal but a promise to create extraordinary experiences! With 304 well-appointed guest rooms and eight versatile meeting spaces, totaling 5,678 sq ft, our hotel provides an inspiring workplace that seamlessly blends comfort, commitment, and a distinctive culture. What sets us apart? Our unwavering dedication to cultivating a positive workplace culture, comprehensive benefit plans, including a 401k with a company match, and enticing bonus programs designed to recognize your dedication. We are actively seeking talented individuals with a genuine passion for service to join our dynamic team. Our Core Values center around personal development, building a sense of community, and a sincere desire for the success of every team member. Be a part of a team where each member plays a pivotal role in delivering exceptional service and crafting memorable experiences for our guests. Explore the exciting career possibilities that await you with Pyramid Global Hospitality at Wyndham Boston Beacon Hill. Your journey towards a fulfilling career starts here! Overview:

• Maintains master and floor level key control
• Verifies that accurate rooms status information in maintained and properly communicated
• Resolves guest related problems quickly, efficiently and courteously.
• Updates group information to include the maintenance and preparations of any grouprequirements and relays that information to appropriate personnel.
• Reviews and completed credit limit report
• Works within the allotted budget for the front office
• Received information from the previous shift manager and passes on additional details to theoncoming shift or manager.
• Checks cashiers in and out and verifies banks and deposit at the end of each shift.
• Enforces all cash handling and credit policies including incoming check policies and procedures.
• Uphold the hotels’ commitment to hospitality

administrative tasks

• Must have basic working knowledge of a computer including word and be able to handle multipl

tasks at one time

• Must have excellent communication and interpersonal skills with the ability to interact with man