Front Desk Officer

at  Montero Group

Montero Group houses various assessment techniques that help organizations in new employee selection as well as existing employee development. Our team of accessors are fully trained and certified.
We are recruiting to fill the position below:

JOB DESCRIPTION

• Our company is looking for a professional front desk officer to oversee all receptionist and secretarial duties at our main entrance desk.
• Your central goal is to provide our clients with outstanding customer service and support.
• As the ‘face’ of our company, you should have a talent for multi-tasking, with excellent communication and organizational skills.

REQUIREMENTS

• National Diploma or relevant qualification.
• A minimum of 1 year of proven experience in a similar role.

• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Monitor, organize and forward emails.