Front Desk Receptionist and Sales

at  LA SOURCE SINGAPORE PTE LTD

JOB DESCRIPTION

• Performing basic front desk duties like attending to walk in customers, answering email, text, phone or appointment booking inquiries in a professional manner and up to customer’s satisfaction
• Equipped with sales, customer service and skincare knowledge to educate customers on brand’s Products & Services
• Communicate and work closely with therapists on skin analysis & consultation with customers to ensure maximum customer satisfaction
• Follow up with clients about their skin conditions and treatment progress
• Initiate and nurture steady relationships with all customers. Build rapport and establish good relationship with customers to ensure customer retention & loyalty.
• Promote & up-sell products, services, and package to maximize sales opportunities where possible
• Timely & accurate updates on reports
• Support in checking and managing store product inventories and requisition
• Perform counter duties such as POS system, cashiering, day-to-day store opening and closing procedures
• Handle feedbacks
• Maintain outlet’s tidiness and cleanliness
• All other reception and administrative duties as required including updating of staff leave & OT claims

JOB REQUIREMENTS:

• peaks conversational English and Mandarin, with competent writing skills
• Well-groomed and presentable
• Excellent organizational and multitasking skills
• Good interpersonal skills and customer service attitude
• Possess team spirit
• Digitally proficient in both social media platforms and MS Office Application (Words/Excel/PowerPoint)
• Training will be provided

Please refer the Job description for details