Front Desk Receptionist

at  Cosmetic Physician Partners

CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.
We are seeking a Front Desk Receptionist to support one of our partner clinics, EVOLV Plastic Surgery & Medical Aesthetics located in Toledo, OH.
The primary role of the position is to manage scheduling client appointments, greeting clients when they arrive and having knowledge of the services performed.
The ideal candidate will have superb patient care disposition, excellent communication skills, and is well-spoken and articulate. He/she must have flexibility in scheduling, strong analytical decision-making skills, is extremely outgoing and friendly, able to multitask, be a team player, must be comfortable with basic computer/software knowledge, have high integrity and is a quick learner with the desire to grow.

QUALIFICATIONS:

• Knowledge of medical terminology, cosmetic procedures, and skincare products
• 2 Year Experience in a medical office or medical spa setting
• Experience answering phones in a medical office environment
• Excellent communication, organizational, and management skills
• Must have proficient computer and typing skills

• Greets and check-in patients upon arrival
• Gather requisite patient information and place in chart and enter into computer
• Escort patients to exam rooms and maintain exam rooms between patients
• Check patients out and collect all fees as required
• Answer incoming phone calls, retrieve messages from voicemail, schedule appointments, record complete messages and direct callers to the appropriate personnel
• Pull charts for appointments and messages
• Ensure comfort of patients in waiting room and cleanliness throughout the office