Front Desk Receptionist

at  Cosmetic Physician Partners

CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.
We are seeking a Front Desk Receptionist to join our team at Shewmake Plastic Surgery located in Little Rock, AR with a passion for collaboration and helping patients achieve their goals. Must have a love for the aesthetic industry, a willingness to learn and train, and an eagerness to build and grow with us!

QUALIFICATIONS:

• Knowledge of medical terminology, cosmetic procedures, and skincare products
• 2 Year Experience as a Front Desk experience medical office or medical spa setting
• Experience answering phones in a medical office environment
• Excellent communication, organizational, and management skills
• Must have proficient computer and typing skills

• Customer service: Greeting patients, checking them in and out, and providing information about treatments
• Sales: help to sell retail products by offering our services (membership, weightloss, skincare products, lasers, etc…) to our patients.
• Appointments: Scheduling appointments, coordinating future appointments, and keeping patients on schedule
• Billing: Processing billing paperwork, and collecting payments
• Inventory: Ensuring the office is stocked with inventory
• Patient preparation: Helping prepare patients for medical treatments (if needed)
• Communication: Answering phone calls and emails, and writing follow-up emails
• Office management: Maintaining the front desk area, managing the reception area, and participating in staff meetings
• Medical records: Maintaining medical records
• Product sales: Selling products
• Office events: Assisting with office events