Front Desk Receptionist

at  Dr Alexis Phillips Kids Dentist

ABOUT DR. ALEXIS KID’S DENTIST:

As part of our team, you will have the opportunity to work in a supportive and positive environment, where emphasis is placed on both professional growth and personal well-being. We believe in creating workplaces that foster high-performance cultures, and our practice is a testament to this.

POSITION SUMMARY:

The Front Desk Receptionist is an integral member of our dental team, providing essential support with front office procedures. This role primarily focuses on customer service, with an emphasis on providing excellent patient care.

QUALIFICATIONS:

• Previous dental office experience required
• Previous experience working patient admissions
• Previous experience scheduling medical appointments and treatment plans preferred
• Must be able to work weekly schedule between both Boise and Eagle offices, as needed

• Work under the general direction of the practice manager
• Admit patients
• Create medical charts, either electronically or paper, based on center practice
• Work with the clinical staff to schedule patients and ensure that the center’s work flow efficiently runs
• Answer and direct all incoming calls
• Create a welcoming environment that puts patients at ease and introduces them to our office that offers a world class experience
• Utilize problem-solving skills to support center and colleagues for resolution of issues
• Update and manage center calendar
• Order and organize collateral as needed
• Monitor patient wait times and work with staff to provide non-clinical assistance when they are running behind
• Assist Front Office Administrator with the following duties
• Be familiar with procedure codes
• Know daily deposit amounts and make reports as requested
• Perform all other non-clinical duties as assigned