Front Desk Receptionist

at  Fast Epp

We are hiring for a Front Desk Receptionist, based out of our Vancouver office. As the welcoming face and voice of Fast + Epp, the Front Desk Receptionist plays a key role in managing calls, handling inquiries, and greeting visitors, vendors, and clients. This role involves a variety of office and administrative tasks to ensure smooth operations. We seek a professional individual who can embody our company’s values with a positive attitude and exceptional customer service skills. This role is perfect for someone that is looking to grow and develop their career in a top tier, dynamic firm.
At Fast + Epp, our core purpose is to advance structural design and propel architectural imagination. We strive to manifest this core purpose in the designs we produce, the community we have created in our company culture, and the professional development we provide for our staff and their careers. We’re looking for people who approach problems with a sense of curiosity and are not afraid to ask, “Is there a better way to do this?” We want people who will bring diverse experiences and viewpoints to our team, those who love to collaborate with others and understand they have something to learn from everyone they meet. We’re searching for individuals who are honest, reliable, and good listeners. If you work with us, we want you to stretch your limits while still ensuring you maintain healthy habits, relationships, and other interests. If this sounds like the career path for you, we encourage you to apply!

WHY WORK FOR FAST + EPP?

At Fast + Epp, we strive to be more than a stereotypical engineering company. We are also a collection of musicians, volunteers, amateur athletes, artists, parents and community members. We build our workplace culture through frequent socials, in-house soccer and softball teams, relay triathlon teams, weekly group hiking nights, and informal pub nights, to name a few. Our work days are flexible and fit with our lives outside of the office. As we continue to grow, we are committed to preserving our “design studio” atmosphere by encouraging our staff to be creative and forward thinking in all that they do.

• Work for an industry leader and contribute to exciting and challenging projects
• We want everyone at Fast + Epp to grow as professionals – whether you’re an engineer, drafter, or part of our administrative team. We are continually looking for ways to mentor you inside our company and to support continued learning outside the office, including courses, conferences, exam preparation, and membership in professional organizations. We realize one size does not fit all. At Fast + Epp, you’re encouraged to envision a professional development plan that fits your role and career goals – we will do our best to support you in reaching the next milestone. We invest in your professional development, with offered tuition support/assistance
• Flexible working hours with the ability to utilize “Flex Time” for additional paid time off
• Annual company profitability and discretionary bonuses
• Senior level bonus plan
• Office closure between Christmas + New Year’s Day
• Positive and collegial team and working atmosphere with fun social events!
• Extended Health & Dental Plan, Health Spending Account, and RRSP Matching
• Transit subsidy

• Answer, screen, and direct phone calls in a polite and friendly manner
• Greet and welcome visitors in a warm, professional manner
• Provide accurate information in response to general inquiries
• Receive and sort incoming mail and deliveries, and manage outgoing mail and courier services
• Schedule and coordinate meetings and lunch-and-learns, including catering needs and room set-up/clean-up
• General kitchen duties including loading/unloading the dishwasher, cleaning and tidying up after lunch, replenishing supplies, and ensuring the kitchens are well-maintained
• Keep meeting rooms and other common areas tidy and clean
• Ensure the reception desk is always staffed, and the area is clean and organized
• Monitor and maintain inventory of office and kitchen supplies, and place orders as needed
• Organize and maintain magazines, books, and the company library
• Provide administrative support across all locations and departments
• Create and format documents/spreadsheets/powerpoint slides
• Generate certificates of insurance
• Assist with archiving procedures and manage the retrieval of archived files
• Records maintenance and file management including digital and physical files
• Coordinate employee travel via Corporate Travel Agent
• Coordinate vendor visits, communicate needs, and report issues as they arise
• Assist with coordination and logistics of events
• Perform other administrative and operational tasks as needed