Front Desk Receptionist

at  HR Block Exeter

CLIENT SERVICE STAFF/RECEPTIONIST

Learn from the best for your opportunity to become part of our Customer Service Team
H&R Block is the world’s largest tax services provider and the leader in the tax preparation industry. Each year, H&R Block employs thousands of seasonal and part-time associates as Tax Professionals and as Customer Service staff in our tax offices nationwide.
With flexible options for those looking to earn some extra income or opportunities to grow a career with an industry leader, it is easy to see why so many employees return to H&R Block each year.

JOB DESCRIPTION

The Client Service Staff member helps to manage the day-to-day office operations, organization and performance of an H&R Block tax office. The CSS serves as part of the larger front desk team which is responsible for office growth, development and is generally responsible for ensuring that we meet and exceed our client’s expectations.
We are currently seeking both full time and part time candidates for this position. We would consider a student or COOP student candidate for this position.

The Client Service Leader duties include:

• Provides outstanding client service
• Assists in office operations, human resource functions and local marketing
• Implements company policies and ensures compliance
• Knowledgeable resource on tax products
• Assists the office manager to achieve client retention and revenue goals

MINIMUM QUALIFICATIONS

• Strong verbal and written communication skills and the ability to effectively communicate in person.
• Previous experience in a customer service environment is preferred.
• Knowledge and experience with a Windows based computer system preferred.
• Experience working in a fast-paced environment.
  Job Types: Full-time, Part-time, Temporary
  Salary: $18 per hour
  We would prefer to find someone who can fill the position full time but we would also be willing to work with one or more candidates who are only seeking part time employment.
  Job Types: Full-time, Fixed term contract
  Contract length: 3 months
  Pay: $17.75 per hour
  Expected hours: 36 – 44 per week

Additional pay:

• Overtime pay

Benefits:

• Company events
• On-site parking

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift

Work Location: In perso

• Provides outstanding client service
• Assists in office operations, human resource functions and local marketing
• Implements company policies and ensures compliance
• Knowledgeable resource on tax products
• Assists the office manager to achieve client retention and revenue goal