Front Desk Receptionist- Killarney Plaza Hotel

at  Killarney Plaza Hotel Spa

The O’Donoghue Ring Collection encompasses a range of Hotels, Apartments, Spas, Restaurants, and Bars, all situated in the bustling town centers of Killarney and CastleIsland, Co. Kerry. Our company is guided by three core values: employee experience, customer experience, and a commitment to excellence. We are proud to have been recognized as a ‘Great Place to Work’ for 2023 - 2024 and are also Green Hospitality Certified.
The Killarney Plaza Hotel & Spa, a 4-star hotel with 198 rooms located in the heart of Killarney, is part of the O’Donoghue Ring Collection. We are currently seeking a skilled Front Desk Receptionist to join our team full-time, year-round. The role requires flexibility to work shifts across 5 days, including weekends.

• Oversee all front desk duties as part of the Front Office team.
• Ensure guest satisfaction by promptly addressing queries in a friendly and efficient manner.
• Anticipate guests’ needs and provide service that exceeds their expectations.
• Maintain a strong understanding of front office standards and procedures.
• Handle switchboard and hotel telephone operations according to company protocols.
• Foster strong working relationships with colleagues across departments.