Front Desk Receptionist- Killarney Towers Hotel

at  Killarney Towers Hotel

O’Donoghue Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centre of Killarney and CastleIsland, Co. Kerry. Our company philosophy is built upon three core values: employee experience, customer experience, and standards of excellence. Awarded a ‘Great Place to Work’ in December 2023 - 2024 and Green Hospitality Certified.
The Killarney Towers Hotel, is a 4* 182 bedroom Hotel located in the heart of Killarney and is part of the O’Donoghue Ring Collection. The team at The Killarney Towers Hotel are seeking an experienced Full-Time Front Desk Receptionist to join their team for 5 shifts per week, working a variety of shifts including weekends.

• Manage all reception duties, working as part of the wider Front Office Team.
• Ensure the guests are completely satisfied through the prompt handling of guest queries in a friendly and efficient manner.
• Anticipate guest’s needs and ensure that service is provided to the level they require and beyond their expectations.
• Strong knowledge and understanding of all standards of performance and delivery within all front office departments.
• Answer the switchboard and hotel telephone as per the company standard of service.
• Develop a strong working relationship with colleagues in your department and related departments.