Front Desk Receptionist

at  Max Physiotherapy

OVERVIEW

We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, managing various administrative tasks while maintaining a welcoming environment.

REQUIREMENTS

• Previous experience in a front desk or receptionist role is preferred, ideally within a physiotherapy setting.
• Strong customer service skills with a friendly demeanor and professional appearance.
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
• Proficiency in using phone systems and computerized scheduling software.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Attention to detail and commitment to maintaining patient confidentiality at all times.
  Join our dedicated team where you can make a difference in patients’ experiences while developing your administrative skills in a supportive environment!
  Job Type: Full-time
  Work Location: In perso

• Greet and assist patients as they arrive at the clinic, providing a warm and professional welcome.
• Manage phone systems, answering calls promptly and directing inquiries to the appropriate personnel.
• Schedule appointments and maintain the booking system.
• Handle patient check-ins and check-outs efficiently, ensuring accurate data entry into our computerized systems.
• Maintain patient records with confidentiality and accuracy, utilizing Google Suite and ERP for documentation and communication.
• Assist with administrative tasks such as filing, data entry, and managing correspondence.
• Support the team with any additional duties as needed to enhance clinic operations.