Front Desk Receptionist - North-West College- West Covina

at  Success Education Colleges

North-West College is part of a stable and growing system of nine campuses in California and Nevada, which is a leader in Medical Career Training since 1966.
Our everyday mission is to train students in short term programs for gainful employment.
We are currently seeking a receptionist.

POSITION SUMMARY

The Receptionist who oversees and manages office procedures and other tasks for various departments as assigned by their supervisor. As a receptionist, directs people both externally and internally to the appropriate contact either via telephone or in person.

KNOWLEDGE AND SKILLS

• Knowledge of principles and practices of organization, planning, records management and general administration.
• Ability to operate standard office equipment, including but not limited to, computers, telephone systems, calculators, copiers and facsimile machines.
• Demonstrated computer literacy skills including working knowledge of Microsoft Office applications: Word, Excel, PowerPoint, and Outlook, as applicable.
• Ability to follow oral and written instructions.
• Possess excellent verbal communication and interpersonal skills.
• Able to multi-task.

Oversee all aspects of general office coordination within assigned department(s).

• Maintain office calendar to coordinate workflow and meetings.
• Maintain confidentiality in all aspects of student, staff, and faculty information.
• Greets visitors; ensures a positive welcoming environment at the front desk and entrance.
• Answers telephone and directs calls to proper individuals. Assists all callers and visitors in a courteous and helpful manner.
• Follow incoming inquiry script.
• Follow inquiry distribution rotation.
• Open, sort and distribute incoming correspondence, including faxes and email.
• Sign for and distribute UPS/FedEx or similarly delivered packages.
• Prepare responses to correspondence containing routine inquiries.
• Perform general clerical duties to include, but not limited to, copying, faxing, mailing, and filing.
• Create and modify documents such as reports, memos and letters using word processing, spreadsheet, database and/or presentation software such as Microsoft Office or other programs.
• File and retrieve organizational documents, records and reports.
• May conduct research, compile data, and prepare documents for management.
• Set up and coordinate meetings.
• Attend meetings as requested in order to record minutes.
• Support staff and faculty in assigned project-based work.
• May supervise volunteers and other support personnel.
• Assist with overall maintenance of the organization and its offices.
• Other duties as assigned by the Supervisor.
• Take Student Payments.