Front Desk Receptionist

at  Royal LePage Nanaimo Realty

JOB DESCRIPTION

Royal LePage Nanaimo Realty is seeking a personable and efficient Part Time Receptionist/Administrator( Being able to Work Fridays is a must) to join our team. As the first point of contact for our customers, we require an individual who is detail-oriented, outgoing, and capable of working in a fast-paced environment. The ideal candidate should possess strong multitasking abilities, forward-thinking mindset, and a willingness to assist others. Additionally, excellent interpersonal skills and a positive personality are essential.

Core Competencies:

• Customer Focus
• Communication
• Energy & Stress Management
• Teamwork
• Quality Orientation
• Problem Solving
• Accountability and Dependability
• Operating Equipment
• Ethics and Integrity

Job Duties:

• Respond to inquiries from clients, partners, and other parties via telephone, email, and in-person interactions.
• Direct inquiries to appropriate individuals, departments, or divisions within the organization.
• Record and relay messages accurately to staff members.
• Perform clerical tasks such as typing forms, letters, reports, and memos.
• Organize and maintain office records and files.
• Assist in compiling data for reports as needed.
• Present a positive and professional image of the organization to visitors and other stakeholders.
• Provide information about special activities to staff and clients.
• Monitor and report security issues to the Office Manager.
• Administer inbound and outbound mail, including priority post, packages, and courier services.
• Maintain a tidy and presentable reception area.
• Accept and monitor inbound shipments when required.
• Process documentation through various online systems.

Requirements:

• High school diploma or equivalent.
• Previous experience in a receptionist role.
• Proficiency in general office procedures.
• Basic mathematical skills.
• Strong knowledge of Microsoft Office products (Excel, Word, PowerPoint).
• Ability to maintain filing systems and basic databases.
• Excellent analytical and problem-solving abilities.
• Superior telephone manners and interpersonal skills.
• Strong written and verbal communication skills.
• Customer service-oriented mindset.
• Willingness to undergo training if necessary.

Additional Administrative Duties:

• Stocking supplies
• Sorting and sending mail
• Answering and routing phone calls
• Greeting visitors

Previous Experience in an receptionist/ administration role and or familiarity with systems such as transaction desk, matrix, BC online, and LTSA are definite assets. This is for a part time position, that may evolve into fulltime in the future. The ability to work Fridays is a must, as well as the ability to provide holiday coverage.
Compensation: To be discussed based on experience.
Application Process: We appreciate all applicants, however, only shortlisted candidates will be contacted.
Thank you for considering this opportunity with Royal LePage Nanaimo Realty.
Job Type: Part-time
Pay: From $20.00 per hour
Expected hours: 14 – 21 per week

Benefits:

• Company pension
• Dental care
• Extended health care

Schedule:

• 8 hour shift
• Holidays

Education:

• Secondary School (preferred)

Experience:

• administrative assistant/Receptionist: 2 years (required)

Work Location: In person
Application deadline: 2025-01-2

Job Duties:

• Respond to inquiries from clients, partners, and other parties via telephone, email, and in-person interactions.
• Direct inquiries to appropriate individuals, departments, or divisions within the organization.
• Record and relay messages accurately to staff members.
• Perform clerical tasks such as typing forms, letters, reports, and memos.
• Organize and maintain office records and files.
• Assist in compiling data for reports as needed.
• Present a positive and professional image of the organization to visitors and other stakeholders.
• Provide information about special activities to staff and clients.
• Monitor and report security issues to the Office Manager.
• Administer inbound and outbound mail, including priority post, packages, and courier services.
• Maintain a tidy and presentable reception area.
• Accept and monitor inbound shipments when required.
• Process documentation through various online systems

Additional Administrative Duties:

• Stocking supplies
• Sorting and sending mail
• Answering and routing phone calls
• Greeting visitor