Front Desk Service Rep - Ortho - Maywood

at  Loyola University Health System

DESCRIPTION:

If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola!

MINIMUM EDUCATION:

GED or High School level of education, required.
Associate’s degree, preferred

MINIMUM QUALIFICATIONS:

At least one (1) year of work history, required.
Experience in general administration, business, healthcare, or a related field is highly preferred.
Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues. We are a part of a community which believes in giving back to those we serve.

JOB RESPONSIBILITIES:

Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.
Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient’s records are up-to-date.
Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.