Front Desk Specialist

at  Physician Affiliate Group of New York

Physician Affiliate Group of New York (PAGNY), a tax-exempt organization affiliated with NYC Health + Hospitals, is one of the largest physician groups in New York State and directly employs nearly 4,000 physicians and allied health professionals who serve seven of New York Citys public hospitals, numerous public health community-based practices, and the citys Correctional Health Service.
The mission ofNYC Health + Hospitalsis to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff.
NYC Health + Hospitalsis the nations largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay.

The Front Desk Specialist is an integral part of the Administration support staff personnel and is responsible for all aspects of administrative support and for providing general assistance to visitors and staff in the office.

• Greet all visitors and employees
• Providing excellent customer service to all PAGNY employees
• Interact with clients, co-workers and the general public in a professional and effective manner
• Maintains conference rooms calendars and prioritizes meeting requests and travel logistics
• Answers telephones, screens and direct calls
• Prepares and submits complete and accurate invoices and expense reports
• Prepares correspondence and documents
• Reception and sorting of mail and deliveries
• Monitors and maintains office equipment and office supplies
• Assists with scheduling meetings, conference calls, catering requests, etc.
• Tidy and maintain conference rooms, reception area and pantries
• Provide general administrative and clerical support
• Proactive and able to work independently
• Provide coverage as needed for other support staff members
• 5 days in office
• Associates Degree required
• Proficient use of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Minimum 1-3 years in a similar role
• Attention and detail orientated
• Customer service experience
• Works well under pressure
• Ability to prioritize tasks
• Excellent interpersonal and communication skills

• Greet all visitors and employees
• Providing excellent customer service to all PAGNY employees
• Interact with clients, co-workers and the general public in a professional and effective manner
• Maintains conference rooms calendars and prioritizes meeting requests and travel logistics
• Answers telephones, screens and direct calls
• Prepares and submits complete and accurate invoices and expense reports
• Prepares correspondence and documents
• Reception and sorting of mail and deliveries
• Monitors and maintains office equipment and office supplies
• Assists with scheduling meetings, conference calls, catering requests, etc.
• Tidy and maintain conference rooms, reception area and pantries
• Provide general administrative and clerical support
• Proactive and able to work independently
• Provide coverage as needed for other support staff members
• 5 days in office
• Associates Degree required
• Proficient use of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Minimum 1-3 years in a similar role
• Attention and detail orientated
• Customer service experience
• Works well under pressure
• Ability to prioritize tasks
• Excellent interpersonal and communication skill