Front Desk Supervisor

at  Terwilliger Plaza Inc

At Terwilliger Plaza, located in beautiful downtown Portland, we believe that encouraging a deeper sense of dedication and belonging is key to how we attract and retain our best people. By embracing our diverse experiences and views, we are better positioned to deliver results, create innovations that matter, and thrive in todays changing world. Join us as we Live Forward and cultivate a phenomenal place where our team works and thrives.

QUALIFICATIONS:

• 2-4 years reception/switchboard experience required
• Proficient in Microsoft applications including Outlook, Word, and Publisher.
• Highly computer literate, ability to learn new computer software platforms.
• Leadership experience is required.
• 2-3 years of experience as a trainer is preferred.

KNOWLEDGE AND SKILL REQUIREMENTS:

• Customer services skills.
• Communication skills.
• Problem solving skills.
• Ability to follow instructions and take directives.
• Professional appearance.
• Project prioritization and time management.
• Ability to handle a high level of activity.
• Ability to operate a multi-line telephone console.
• Ability to maintain confidentiality.
• Ability to maintain composure during an emergency.
• Flexibility and adaptability. Ability to change tasks quickly, as needed.
• Excellent listening skills.
• Training.

Please refer the Job description for details