Front End/DevOps Software Engineer

at  FATHOMX PTE LTD

Singapore, Southeast, Singapore -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate29 Oct, 2024USD 8000 Monthly30 Jul, 2024N/AGood communication skillsNoNo
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Description:

Responsibilities:

  • Collaborate with back-end developers and web designers to improve usability
  • Get feedback from, and build solutions for, users and customers
  • Write functional requirement documents and guides
  • Help back-end developers with coding and troubleshooting
  • Stay up-to-date on emerging technologies
  • Deploy updates and fixes
  • Provide Level 2 technical support
  • Build tools to reduce occurrences of errors and improve customer experience
  • Develop software to integrate with internal back-end systems
  • Perform root cause analysis for production errors
  • Investigate and resolve technical issues
  • Develop scripts to automate deployments
  • Design procedures for system troubleshooting and maintenance
  • Provides quality customer support to drive customer satisfaction
  • Documents technical issues and develops test cases to address similar concerns in the future
  • Diagnoses and troubleshoots network, hardware and environment issues to avoid downtime
  • Monitors cases and handles critical customer accounts
  • Gives timely and relevant customer updates for cases being solved
  • Works with teams to resolve problems
  • Implement integrations requested by customers


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Software Engineering

Graduate

Proficient

1

Singapore, Singapore