Front-End Web Developer - Marketing

at  Frontapp

Location
Santiago, Chile
Type
Full time
Department
Marketing
Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.
Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Y Combinator’s list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™, Inc. Magazine’s 2022 Best Workplaces list, Forbes Best Startup Employers 2022 List, and Best workplaces for Millennials 2022 list.
We’re looking for a Front-End Web Developer to join the Front marketing team to help optimize and grow Front.com. You will have the chance to scale our existing website components, quantify web changes with a/b testing and implement an atomic website style guide. You will work cross functionality across our demand generation, content and design teams to co-own the visual experience on Front.com and related properties.

WHAT SKILLS & EXPERIENCE DO YOU NEED?

• Fully fluent in spoken and written English.
• At least 4 years of front-end web design & development experience designing and developing changes across high traffic, public-facing websites.
• Proven fluency in creating and editing code in JavaScript (Node.js) and Typescript
• A public website portfolio with projects and work samples
• Specialized experience building websites and/or web apps in React/Next.js
• Experience working implementing design changes in CMS systems such as WordPress, Craft, Contentful, etc.
• Experience with debugging in production environments and a history of deploying well-documented changes with Git
• Experience working in multiple modern CSS design frameworks such as Tailwind CSS, Material UI, Chakra, etc.
• Significant experience building new website designs from Figma and Sketch files
• Experience with atomic design and scaling design systems with tools like Storybook
• Experience building and debugging input forms, multi-step checkouts and signups

• Partner closely with our design team to translate high-fidelity designs on website pages.
• Build and maintain a website design system and component/atomic design library.
• Assist technical scoping of new projects and web launches.
• QA and troubleshoot website issues and bugs when they arise.
• Create alternate website experiences for a/b testing and personalization
• Follow and communicate industry standards on website design, and accessibility
• Support website sprint management scoping and timeline management