Front of House Receptionist

at  Bupa

Front of House Receptionist
Job Description:

WE MAKE HEALTH HAPPEN.

Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each day.
We’re looking for Receptionist to join our team at our Walsall and Lichfield Clinics. As a Front of House Receptionist, you’ll be the backbone of the clinic, turning your hand to a bit of everything to support the smooth operation of the Centre. If you’re an experienced Front of House Receptionist with a strong focus and drive for world class customer service, then we’re keen to hear from you.

KEY SKILLS / QUALIFICATIONS NEEDED FOR THIS ROLE:

• PC literate, excellent knowledge of MS office packages.
• Administrative experience in a healthcare environment
• Customer service experience and highly customer focussed.
• Ability to prioritise workload and ability to separate the urgent from the important.
• Excellent interpersonal, written and verbal communication skills. Excellent organisation and time management skills.
• Can empathise with patients and help put patients at ease when nervous

Joining Bupa in this role you will receive the following benefits and more:

• Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Support with travel costs via a season ticket loan or cycle2work
• Various other benefits and online discounts
• Free onsite massages as a recognition for your hard work
• Opportunity to participate in our annual awards ceremon