Front of House Receptionist

at  Columbia Threadneedle Investments

Where you’ll fit in & what our team goals are…
You will play a lead role in our business managing the entire guest experience from arrival to departure. You will work with a team who collectively deliver a first-class service within a professional corporate environment aligned with a five-star hotel/business class lounge experience. You will be responsible for all elements of ensuring the client space and relative services are impeccable ensuring a positive, welcoming environment and experience for clients, guests, and our people.

• Solid, demonstrable experience in customer service.
• A background in front of house, reception, hospitality, concierge services from a high end corporate background, hotel, retail or similar.
• Experience working within as part of a wider Facilities team.
• Experience in working with different departments such as Tech, Catering & Cleaning.
• Strong administrative skills with close attention to detail.
• Exceptional customer service skills.
• I.T skills and a good understanding of Outlook.
• Experience working with various room booking systems.
• To work in a flexible manner in line with the needs of the business
• Self-driven with a positive outlook and a clear focus on high quality service delivery
• Able to multitask.
• A great team player who works collaboratively.
• A natural forward planner who is highly organised and pays attention to detail.
• Enthusiasm for working with people and a flexible approach to work is essential.