Front Of House Receptionist

at  Nottingham University Hospitals NHS Trust

This is an exciting opportunity within Outpatient Services, Ambulatory Care Division based at the NHS Treatment Centre for Front Of House - Main reception and Switchboard. The Receptionists core working hours are Monday to Friday between 7am - 7pm with the occasional Saturday on a rolling rota basis. You will have excellent customer service skills and be committed to providing a first class service.
You must be educated to GCSE standard, possess excellent communication skills and be competent in the use of computers systems including Microsoft packages and Medway PAS .
In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to the advert
Working as part of the Outpatient team you will be responsible for greeting all patients and visitors into the Treatment Centre building, dealing with all enquiries while maintaining patient confidentiality. Dealing with calls through the Treatment centre main switchboard. Using Careflow, and other relevant booking systems relating to the job role, accurately and efficiently. You’ll have excellent communication skills and will deal appropriately with enquires both by telephone and in person.
With over 20,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Working as part of the Outpatient team you will be responsible for greeting all patients and visitors into the Treatment Centre building, dealing with all enquiries while maintaining patient confidentiality. Dealing with calls through the Treatment centre main switchboard. Using Careflow, and other relevant booking systems relating to the job role, accurately and efficiently. You’ll have excellent communication skills and will deal appropriately with enquires both by telephone and in person

Please refer the Job description for details