Front of House Staff

at  Sodexo

Job Introduction
Heritage Portfolio are looking for enthusiastic casual, Part Time and Full Time Front of House staff for the Royal Botanic Garden Edinburgh.
It is one of the world’s leading botanical gardens, home to a spectacular and diverse living collection of plants. After the refurbishment 2021, our cafes are now destinations in their own right, set in the most beautiful of surroundings. Our emphasis is on fresh, delicious food prepared daily on site using local and seasonal produce including fruit, vegetables and herbs grown right here in our very own Botanics Kitchen Garden!
Working flexible shift patterns, we are looking for outstanding customer focused individuals, our people not only look after our customers and clients, they are also the heart and soul of our business. Renowned for being a cut above the rest, we would love for you to join the team!

RATE OF PAY: £12 PER HOUR

What’s in it for you:

• Casual role, paid weekly
• Accrue holiday pay as you work
• Meals on shift
• Internal promotion opportunities
• On-going training and support
• Uniform provided
• Flexible working hours
• Refer a friend scheme

Main Responsibilities

What you’ll do:

• Serving guests in a friendly, welcoming, and efficient manner while maintaining a clean and safe work environment.
• Ensure the highest level of service and attention to detail is given to customers.
• Welcoming guests, taking orders and serving food and beverages to guests
• Clean and sanitize equipment and tables
• Care about customer satisfaction and deliver the optimal client service experience
• Help answer questions and make suggestions regarding food and beverage choices

The Ideal Candidate

What you’ll bring:

• Positive, friendly and professional attitude
• Previous experience in a similar environment preferred
• A team player with an ability to work in a busy, fast paced environment
• Commitment & passion to deliver the highest standards of customer service
• Excellent verbal communication and customer service skills
• A high standard of personal presentation

About The Company
Heritage Portfolio is the sub-segment of Sodexo Live! that produces outstanding catering and event services for our cultural destinations. These include exceptional “in-house” café services in some of Britain’s leading visitor attractions such as V&A Dundee, The Signet Library, The Scottish National Gallery, private parties and dining, weddings and prestigious events.
Our mantra is “Never standing still” and as we grow and flourish in the world of bespoke events and venues, we remain true to our original ethos: to provide an amazing experience that goes beyond the remarkable food we serve. Therefore we always looking for passionate, enthusiastic and motivated individuals to join our team and take pride in the work they deliver

• Serving guests in a friendly, welcoming, and efficient manner while maintaining a clean and safe work environment.
• Ensure the highest level of service and attention to detail is given to customers.
• Welcoming guests, taking orders and serving food and beverages to guests
• Clean and sanitize equipment and tables
• Care about customer satisfaction and deliver the optimal client service experience
• Help answer questions and make suggestions regarding food and beverage choice