Front Office Assistant

at  Accesa

Company Description
Accesa is a leading technology company headquartered in Cluj-Napoca, with offices in Oradea, Bucharest, Timisoara and Munich and 20 years of experience in turning business challenges into opportunities and growth.
A value-driven organisation, it has established itself as a partner of choice for major brands in Retail, Manufacturing, Finance, and Banking. It covers the complete digital evolution journey of its customers, from ideation and requirements setup to software development and managed services solutions.
With more than 1,200 IT professionals, Accesa also has a fast-growing footprint, establishing itself as an employer of choice for IT professionals who are passionate about problem-solving through technology. Coming together in strong tech teams with a customer-centric approach, they enable businesses to grow, delivering value for our clients, partners, industry, and community.
Job Description

RESPONSABILITIES

• Streamline Communication: Represent the organization as the primary contact point for all stakeholders, ensuring smooth interactions and timely responses.
• Efficient Query Resolution: Manage all incoming calls and correspondence, ensuring queries from employees and vendors are addressed swiftly and effectively.
• Organizational Efficiency: Coordinate employee schedules and manage conference room bookings to ensure optimal resource allocation and reduced scheduling conflicts.
• Cross-Departmental Collaboration: Collaborate with Finance, HR, and Accounting teams to manage contracts, employee benefits, and recruitment processes.
• Enhance Positive Experience: Ensure high-quality customer service and support during events, helping create positive interactions for both internal and external stakeholders.
• Office Management and Safety Compliance: Oversee office supply management, travel arrangements, and ensure compliance with health, safety, and security protocols.

QUALIFICATIONS

• Excellent communication skills
• Proactive and positive attitude
• Constructive and solution oriented mindset
• Good English knowledge
• Able to initiate and develop professional collaborations with members across the organization
  Willing to develop: German language skills
  Additional Information

Please refer the Job description for details