Front Office Duty Manager - Full Time
at Lancemore Hotel Group
Melbourne VIC 3000, Victoria, Australia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 08 Nov, 2024 | Not Specified | 10 Aug, 2024 | N/A | Good communication skills | No | No |
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Description:
- Full Time role
- Advance your career with us
- Access to exclusive benefit program
Great role for an experienced GSA to take the next step to drive and implement guest experiences throughout the Hotel.
LANCEMORE HOTEL GROUP
A pioneer in Boutique Hotels and conference facilities since 1986, Lancemore Hotels is an Australian leading lifestyle brand renowned for curated places, understated luxury, and a welcoming signature touch.
- We strive on constantly growing and seeking approaches to be better in everything.
- You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results.
If you are a talented, enthusiastic and performance driven individual wanting to enjoy your career within an established boutique hotel brand and supportive team, then…
Please Note: Only applicants with valid working rights in Australia & National Police Check will be considered for this position.
Click the “Apply Now” Button
Or contact us for a confidential discussion at peopleandculture@lancemore.com.au
Responsibilities:
- Deliver exceptional guest experiences at every part of the journey including reservations, arrivals, departures and throughout their stay
- Be an ambassador for the Hotel, positively representing and promoting our boutique brand over the phone, by email and in person
- Make recommendations on the Hotel and local area
- Respond to guest feedback, concerns or complaints from guests appropriately and follow up/report as required
- Stay on top of systems and procedures, including cash handling, payments and the PMS reservation system
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospitality
Hotels / Restaurants
Hospitality
Graduate
Proficient
1
Melbourne VIC 3000, Australia