Front Office Duty Manager - Full Time

at  Lancemore Hotel Group

• Full Time role
• Advance your career with us
• Access to exclusive benefit program
  Great role for an experienced GSA to take the next step to drive and implement guest experiences throughout the Hotel.

LANCEMORE HOTEL GROUP

A pioneer in Boutique Hotels and conference facilities since 1986, Lancemore Hotels is an Australian leading lifestyle brand renowned for curated places, understated luxury, and a welcoming signature touch.

• We strive on constantly growing and seeking approaches to be better in everything.
• You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results.

If you are a talented, enthusiastic and performance driven individual wanting to enjoy your career within an established boutique hotel brand and supportive team, then…
Please Note: Only applicants with valid working rights in Australia & National Police Check will be considered for this position.
Click the “Apply Now” Button
Or contact us for a confidential discussion at peopleandculture@lancemore.com.au

• Deliver exceptional guest experiences at every part of the journey including reservations, arrivals, departures and throughout their stay
• Be an ambassador for the Hotel, positively representing and promoting our boutique brand over the phone, by email and in person
• Make recommendations on the Hotel and local area
• Respond to guest feedback, concerns or complaints from guests appropriately and follow up/report as required
• Stay on top of systems and procedures, including cash handling, payments and the PMS reservation system