Front Office Executive

at  HOTEL GRAND CENTRAL LIMITED

We are currently seeking a skilled and experienced Front Office Officer to join our team at our hotel. The ideal candidate will have excellent customer service skills, a positive attitude, and the ability to work efficiently in a fast-paced environment.

Responsibilities:

• Greet and welcome guests upon arrival
• Check guests in and out of the hotel
• Handle guest inquiries and provide information about the hotel and local area
• Process payments and maintain accurate records
• Assist with room reservations and bookings
• Handle guest complaints and ensure they are resolved in a timely and professional manner

Qualifications:

• Previous experience in a front office or customer service role
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work well under pressure and handle multiple tasks simultaneously
• Proficiency in Microsoft Office and hotel management software

If you are a friendly and professional individual with a passion for hospitality, we would love to hear from you. Please submit your resume and cover letter for consideration

• Greet and welcome guests upon arrival
• Check guests in and out of the hotel
• Handle guest inquiries and provide information about the hotel and local area
• Process payments and maintain accurate records
• Assist with room reservations and bookings
• Handle guest complaints and ensure they are resolved in a timely and professional manne