Front Office Internship

at  Sofitel Singapore Sentosa Resort Spa

Company
Sofitel Singapore Sentosa Resort & Spa
sofitel.com
Designation
Front Office Internship
Date Listed
17 Jul 2024
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start, For At Least 6 Months
Profession
Hospitality
Industry
Hotel and Accommodation Services
Location Name
2 Bukit Manis Road, Singapore
Address
2 Bukit Manis Rd, Singapore 099891
Map
Allowance / Remuneration
$800 - 1,500 monthly
Company Profile
Sofitel Singapore Sentosa Resort & Spa
French luxury and local cuisine in the world’s most exciting city
Sofitel Singapore Sentosa Resort & Spa, a five-star luxury resort hotel situated atop the cliff above Tanjong Beach, is a haven of tranquillity and relaxation with our collection of 211 rooms and suites, four villas, four F&B establishments, and a Celebrations & Events Centre. The Resort also enjoys close proximity to an award-winning golf club and Sentosa’s attractions.
Job Description

Role Responsibilities

• Welcome guests in a friendly and professional manner.
• Assist guests with check-in and check-out procedures.
• Handle guest inquiries, requests, and complaints promptly and courteously.
• Provide information about hotel facilities, services, and local attractions.
• Administrative Support and Front Desk Operations Assist in maintaining accurate guest records and files.
• Handle incoming calls and redirect them as necessary.
• Assist in managing room reservations, ensuring accuracy and efficiency.
• Communicate reservation details to other departments as necessary.
• Ensure the front desk area is clean, organized, and presentable at all times.
• Maintain a working knowledge of hotel services, amenities, and promotions.

Application Instructions
Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.

• Welcome guests in a friendly and professional manner.
• Assist guests with check-in and check-out procedures.
• Handle guest inquiries, requests, and complaints promptly and courteously.
• Provide information about hotel facilities, services, and local attractions.
• Administrative Support and Front Desk Operations Assist in maintaining accurate guest records and files.
• Handle incoming calls and redirect them as necessary.
• Assist in managing room reservations, ensuring accuracy and efficiency.
• Communicate reservation details to other departments as necessary.
• Ensure the front desk area is clean, organized, and presentable at all times.
• Maintain a working knowledge of hotel services, amenities, and promotions