Front Office Manager

at  Cheval Knightsbridge

Job Ref: CHE1705
Branch: Cheval Knightsbridge
Location: Cheval Knightsbridge, London (South West)
Salary/Benefits: Competitive Salary and company benefits
Contract type: Permanent
Hours: Full Time
Shift pattern: 5/7 days with weekend work and Bank Holidays
Hours per week: 40
Posted date: 30/09/2024
Closing date: 13/11/2024
Cheval Collection have an exciting opportunity for a Front Office Manager to look after two of our Cheval Residences in the prestigious locations of Knightsbridge and Sloane Square.
The successful candidate will be responsible for looking after the front office team and operations for this unique portfolio of apartments, town houses and mews. Experience in managing a front office team in a luxury hospitality environment and multi-site experience is essential as they will be managing the day-to-day operations, ensuring the quality, standards and meeting the expectations of our guests.

HELPFUL TO KNOW…………

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
Cheval Knightsbridge apartments are situated in various locations around the Knightsbridge village, usually no more than two minutes’ walk from our 24-hour reception at 15 Cheval Place. Each apartment is full of character; with every mews house, townhouse, apartment or cottage boasting its own personality and style of décor. You’ll be captivated by colourful feature walls, floral patterns and hanging paintings that blend the contemporary with the traditional

AS FRONT OFFICE MANAGER, SOME OF YOUR DUTIES WILL INCLUDE…………

• To manage multi-site property front office teams and operations, ensuring that service standards for both residences are met.
• To ensure the front office department is professional, and standards are consistent to provide a high level of customer focus.
• Develop the front office team’s skills through guidance and training
• To ensure service excellence is the culture within the front office operation

YOU SHOULD APPLY FOR THIS ROLE IF WHEN IT COMES TO WORK IF YOU………..

• are an inspirational leader
• are passionate about service and luxury
• have a good eye for detail
• enjoy connecting with people and building relationships
• have a positive attitude in everything you do