Front Office Manager

at  Cheval Three Quays

Job Ref: CHE1728
Branch: Cheval Three Quays
Location: Cheval Three Quays
Salary/Benefits: Competitive Salary, annual bonus and benefits
Contract type: Permanent
Hours: Full Time
Shift pattern: 5 shifts over 7, includes weekend working and bank holidays
Hours per week: 40
Posted date: 12/11/2024
Closing date: 26/12/2024
Cheval Three Quays and Cheval Calico House has an exciting opportunity for a Front Office Manager to lead their front office team.
As Front Office Manager you will ensure the smooth running and efficient operation of the front office department over both residences. You will report directly to the Operations Manager and you will be responsible for ensuring that you and your team deliver service excellence to all of our guests.

HELPFUL TO KNOW…………

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position
Cheval Three Quays is a luxury all-apartment Residence available to book for any length of stay, from one night, to one year or more. Whether you’re visiting London for business or pleasure, the Residence is superbly located next to the Tower of London, Tower Bridge and London’s financial district.
In line with its proximity to the River Thames, Cheval Three Quays has been designed with the tranquil theme of water throughout. You’ll notice this, as well as the fabulous hospitality, as soon as you step into the main lobby

• To manage multi-site property front office teams and operations, ensuring that service standards for both residences are met
• To ensure the front office department is professional, and standards are consistent to provide a high level of customer focus
• Develop the front office team’s skills through guidance and training
• To ensure service excellence is the culture within the front office operation