FRONT OFFICE RECEPTIONIST/HOST

at  Hyatt Regency Cape Town

Cape Town, Western Cape, South Africa -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate31 Jan, 2025Not Specified02 Nov, 20242 year(s) or aboveOpera,Hospitality Industry,Interpersonal Skills,Microsoft OfficeNoNo
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Description:

Summary
Join our dynamic and growing team at the Hyatt Regency Cape Town. We pride ourselves on providing excellent customer service and maintaining a welcoming environment for our guests and employees.

SKILLS AND QUALIFICATIONS:

  • A minimum of 2 years’ experience as a receptionist within the hospitality industry.
  • Strong communication and interpersonal skills.
  • strong organisational abilities and attention to detail.
  • proficiency in OPERA
  • Flexibility to work shifts, including weekends and public holidays
  • Proficiency in Microsoft Office

Responsibilities:

  • Greet and welcome guest in a professional and friendly manner.
  • Manage incoming calls, redirect them as need, take messages and provide basic information to callers.
  • Checking guests in and out of the hotel.
  • Maintaining guest accounts and processing guest transactions during their stay
  • Dealing with any and all special needs or requests from guests during their stay.
  • Handle reservations, inquiries and guest concerns promptly.
  • Coordinate with housekeeping and other departments to ensure seamless guest experiences.
  • Maintain accurate records and manage administrative tasks.
    Qualifications

REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Hospitality

Hotels / Restaurants

Office Administration

Graduate

Proficient

1

Cape Town, Western Cape, South Africa