Front Office Receptionist

at  The iNUA Collection

Cork, County Cork, Ireland -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate24 Jan, 2025Not Specified25 Oct, 2024N/AInterpersonal SkillsNoNo
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Description:

The Radisson Blu Hotel, part of The iNUA Collection is now looking for a passionate and professional Front Office Receptionist to join our team.
As the first point of contact for our valued guests, you will play a pivotal role in ensuring a memorable and positive experience.

QUALIFICATIONS:

  • Previous experience in a hospitality setting, preferably within a hotel environment.
  • A genuine passion for exceeding guest expectations and delivering exceptional service.
  • Excellent communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds.
  • Strong organisational skills with a keen eye for detail.
  • Proficiency with PMS like HotSoft and/or Opera advantage.

Responsibilities:

  • Welcome guests with a warm and friendly smile, ensuring a positive first impression.
  • Efficiently check-in and check-out guests, processing payments and adhering to all company procedures.
  • Provide exceptional customer service, addressing guest inquiries and resolving any issues promptly and professionally.
  • Manage switchboard operations, directing calls and providing information to guests.
  • Maintain a well-organised reception area, ensuring cleanliness and tidiness.
  • May assist with administrative tasks, such as filing and photocopying.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospitality

Hotels / Restaurants

Office Administration

Graduate

Proficient

1

Cork, County Cork, Ireland