Front Office Shift Leader

at  Cardo Brussels Hotel

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Trefwoord
titel
omschrijving
profiel cultuur
salaris
korte omschrijving
referentienummer
Departement
-
General management
Operationeel/F&B management
Finance
Reservations & Revenue
Front Office
Sales & Marketing
Keuken
Zaal
Human Resources
Administratie
Housekeeping
Onderhoud & Technische Dienst
Overige
Provincie
-
Antwerpen
Oost-Vlaanderen
West-Vlaanderen
Limburg
Vlaams-Brabant
Brussel
Waals-Brabant
Luik
Namen
Luxemburg
Henegouwen
Regionaal
Buitenland
Front Office Shift Leader
Bedrijf

Qualifications, Skills & Experience

• Fluent in both English and French or Dutch. Knowledge of additional languages is a plus
• Strong understanding of front desk, guest services
• Internationally experienced
• Affinity with a more refined lifestyl

Welcoming guest and instantly make them feel at ease

Manage team of receptionists and ensure all guidelines are followed

• Responds to guest requests and handles guest problems and complaints.
• Assist team in daily activities: check-in/out, make recommendations, guest communication etc
• Ensuring rooms blocking is correct & all special requests are attended to
• Ensuring good communication with all other departments
• Ensure correct invoicing and guest payments
• Fulfill administrative tasks, responding to calls & emails
• Assist guest with luggage and packages
• Hosting guest for Food & Beverage outlets, Wellness, meetings and (social) events
• Monitor people entering the building, and report any suspicious activity

We also are about your growth and development. You will work side by side the senior leadership to create your personal development plan to help you achieve your career goals. There will also be opportunities to assist in special projects which will provide stretch opportunities for you.
Profiel

Competencies

• Excellent Communication Skills
• Initiative and the Anticipation of needs
• Customer service-oriented
• Attention to detail
• Problem solver
• Positive approach

Qualifications, Skills & Experience

• Fluent in both English and French or Dutch. Knowledge of additional languages is a plus
• Strong understanding of front desk, guest services
• Internationally experienced
• Affinity with a more refined lifestyle

Aanbod
Transportation allowance
Hospitalisation insurance
Meal vouchers
Solliciteren
Please apply by using > > >THIS LINK
Cardo Brussels Hotel
att. Duco Heijbroek
Rogierplein 3 Place Rogier
1000 Brussels/Bruxelles
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Aantal keer bekeken: 98
Opdrachtgever
Cardo Brussels Hotel
Publicatiedatum
15.08.202