FRONT OFFICE SUPERVISOR (FULL TIME)

at  Hyatt Regency Calgary

QUALIFICATIONS:

§ One year of Front office Supervisor experience or 2 years of Front Desk experience is required.
§ Knowledge of OPERA PMS and other PMS.
§ Valid Canadian driver’s license equivalent to a Class 5 Province of Alberta driver’s license with a minimum of 3 years Canadian driving history.
§ Clean driver’s abstract must be provided by the applicant upon selection.

WHAT IS EXPECTED OF ME IN THIS ROLE?

§ Understanding of Front Desk Operations which include checking guests in and out of the hotel, leading the teams pre-shifts and sharing the daily tasks of the day
§ Assist with report generation, scheduling, payroll and inventory management as required
§ Liaison with other departments, including Housekeeping, Engineering, Guest Hub, Sales and Events and Outlets to ensure an amazing experience for our guests
§ Training Front office team with any new standard operating procedures
§ Flexible schedule and shift pattern based upon hotel needs
§ At times you will be required to do overnight shifts, in the absence of Over Night Manager
§ Valid work authorization for Canada