FRONT OFFICE SUPERVISOR

at  Hyatt Regency Aruba Resort Spa and Casino

Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.
The Front Office Supervisor’s responsibilities include overseeing the front office staff, cash control for agents, staffing and guest service. Duties also include training, staff development, scheduling and payroll.
Front Office Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities.
Front Office Supervisors lead the agents who are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives the opportunity for casual conversation and has a direct impact on creating the guest experience.
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
We are committed to Inclusion.
Being part of Hyatt means always having space to be you.
We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
We constantly strive to reflect the world we care for with teams that achieve and grow together.
This is not you typical career opportunity. This is the Hyatt Touch.
Click here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.
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Qualifications
A true desire to satisfy the needs of others in a fast-paced environment.
Refined verbal and written communication skills.
Able to work under pressure.
Customer service oriented.
Team player.
Ability to work a flexible schedule.
Ability to stand for long periods of time.
Experience and a thorough understanding of Front Office operations.
A minimum of two years of previous front office supervisory experience is preferred

Please refer the Job description for details