Front Office Team Leader

at  Ibis

Company Description
Our mission at IBIS London Shepherd’s Bush is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!

ONE MORE THING…

By working at the IBIS London Shepherd’s Bush you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

As part of our team you can have:

• Salary £14.25 per hour
• Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies)
• Discounted hotel rates all over the world in Accor Hotels
• Grow your skills and learn more through our Apprenticeship
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality (all benefits subject to availability and T&C)

If you feel you are the right candidate for the role as our Front Office Team Leader please click ‘apply’ now! We’d love to hear from you!
Job Description
You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.

WORK EXPERIENCE

• Service focused personality is essential
• Proficiency in hotel management software, particularly Opera Cloud.
• A minimum of 2 years of experience in a front office department.
• Strong leadership, communication, and interpersonal skills.
• Excellent problem-solving abilities and keen attention to detail.
• Ability to perform effectively under pressure.
• Flexibility with working hours, including evenings, nights, weekends, and bank holidays is essential.
  Additional Information

Please refer the Job description for details