FSQ Packaging Area International & APAC-MEA Coordinator 1

at  Ferrero

COMPANY DESCRIPTION

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

WHO WE ARE LOOKING FOR:

You will contribute thanks to your Master’s degree with background in Food Sciences, or other related Packaging fields and at least 10 years of experience in leadership roles in Food Safety & Quality within a multinational environment. You have a very good knowledge of food safety, quality standards, certifications schemes and food regulatory. Prior experience in Packaging Materials category will be useful.
Your experience in packaging, GMP’s, risk analysis, principles of statistical sampling, pest Control, GFSI and ISO Certification Scheme, allergen management, Food Contact Material legislation will prove valuable.
Being an excellent communicator with great interpersonal skills, you will conduct and maintain relationships with internal and external stakeholders, and you’re comfortable interacting with different hierarchical levels.
Your strong leadership, team management, cross-functional collaboration, decision-making, and excellent communication skills will be essential to your success. You are fluent in English, and you have an excellent MS Office knowledge. Moreover, your knowledge of Italian will be beneficial in this role.

ABOUT THE ROLE:

Ferrero Headquarters in Luxembourg is seeking a FSQ Packaging Area Europe & Subject Matter Expert Coordinator reporting professionally to the Group FSQ Packaging Manager and managerially to Area FSQ Europe.
As our point of reference for internal stakeholders, you will be at the forefront of planning regional activities, collecting priorities, and ensuring alignment with both central and local requirements. Your expertise will be crucial in coordinating the development of FSQ guidelines and procedures, structuring local governance, and ensuring their application within your designated perimeter.
In this role, you will support non-conformities management and lead Food Safety & Quality improvement plans, driving business continuity activities. You will also coordinate M&A and 3PO related activities, support gap assessments, and validate roadmaps. Your contribution will be vital in developing and deploying the Materials FSQ global training program, with a particular focus on the auditors’ population within your perimeter. By merging local and central strategies, you will collaborate closely with various business functions to meet the business needs.

MAIN RESPONSIBILITIES:

Your main responsibilities will include guiding the FSQ Packaging managers and Packaging Matter Expert by defining priorities, providing operational guidelines, and harmonizing working methods across regions in line with Group guidelines. Regular visits to the regions will be essential to strengthen local Food Safety & Quality performances. You will coordinate centrally defined action plans at the local level, driving development in agreement with internal stakeholders. Additionally, you will develop the PS3 Packaging Materials FSQ strategy at the area/regional level and participate in relevant central committees to highlight issues and raise awareness of local needs.
You will design and organize local governance to engage internal stakeholders effectively, ensuring the implementation of FSQ requirements that merge central and local needs. Supporting project implementation by defining FSQ compliance specifications and ensuring workflow success at the plant level will be part of your role. Collaboration with relevant stakeholders will be key to constantly updating the Packaging regulatory framework and FS standards, supporting minimum sampling plan definitions.
Ensuring the execution of the Audit Plan at the local level and monitoring suppliers through identified KPIs will be crucial. You will ensure the rollout and acceptance of supplier Food Safety and Quality documentation, identify unresolved issues, and coordinate action plans with both internal and external stakeholders. Coordinating central and local activities for supplier approval and guiding the FCM compliance target among regions/brands will be part of your responsibilities. You will also scout and select suppliers through targeted preventive inspections and assessments of laboratory and industrial samples, compliance assessments, and benchmarking results.
In this position you will also manage Packaging Material Subject Matter Expert (SME) that will imply the critical nonconformity management and the definition of the material standards in collaboration with the product development/innovation. The SME are leading the definition, improvement, and modification of Food Safety & Quality Minimum Control Plans. The role will be crucial to monitor and manage end-to-end material categories, act as Center of Expertise (at group level) for categories. At the and the SME collaborates in selection of Packaging suppliers with procurement (category/area/region) and DPU (R&D and deploy).
In terms of M&A and 3PO related activities, you will support integration activities at both local and central levels concerning Packaging FSQ. You will assist the Group FSQ Packaging in defining M&A working methods and collaborate with competent technical bodies in designing new facilities or modifying existing ones to ensure compliance with Food Safety and Quality standards.
You will manage non-conformities. This will involve collaborating with internal functions to apply preventive/corrective actions and supporting the definition of action plans and corrective measures concerning suppliers. Identifying local criticalities on Materials compliance and escalating them appropriately at the group level will be part of your duties.
Finally, you will ensure the coaching and training of employees on Food Safety and Quality standards, Audits and Packaging Material characteristics

HOW TO BE SUCCESSFUL IN THE ROLE AND AT FERRERO:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.