FSQA Manager

at  Marcatus QED

FSQA MANAGER

Location: Head Office, Toronto
Marcatus QED is seeking a dynamic individual to fill the FSQA Manager role based in Toronto, with travel required across North America and globally as needed. The role involves leading and executing Food Safety and Quality Assurance (FSQA) programs aligned with the company’s Global Quality Strategic vision. Responsibilities include overseeing food safety, regulatory compliance, internal audits, product withdrawals, recalls, and quality assurance initiatives. The role also entails managing microbiological and pesticide testing, ensuring adherence to federal, local, and international regulatory standards, and driving continuous improvement in quality management processes to uphold MQED’s product safety and quality specifications throughout production, shipment, and receipt.

• Foster Food Safety culture in MQED-associated Supply Chain including suppliers and copackers.
• Mentor and support supplier quality control and food safety leads.
• Stay abreast of new regulations which may impact MQED product supply chain.
• Apply leadership direction and job instructions using a communications approach that is clear, specific, and empowering to our collective team.
• Cultivate an environment where team members respect and follow company values.
• Manage measurable goals to help team members enhance their professional and personal development to next level.
• Implement “gold standard” quality and food safety culture in copackers and suppliers.
• Work in conjunction with Marcatus US, India, China, Latin America, and Europe-based QA teams, continue look for gaps, conducting root cause analysis, continuous improvement efforts required to improve MQED Food Safety Quality Management system.
• Exhibit sound regulatory compliance knowledge by understanding local, client’s and new regions regulatory requirements, local climate, ecosystem impact on product supplies.
• Lead and implement Quality Strategic and Operating Plan, as well as providing input to the overall Global Quality Strategic Plans.
• Drive food safety and quality improvements by developing process, standards, and policies to ensure food safety and “gold standard” quality across all supplier facilities and product categories.
• Lead the prevention and resolution of potential or emerging critical incidents involving food safety, or regulatory compliance failures involving finished product, and/or operational or product issues. This includes leading the Crisis Management Team.
• Investigate, respond to and resolve consumer complaints regarding alleged product food safety or quality issues and complaints.
• Lead and support cross-functional improvement in quality performance, aligning with manufacturing operations.
• Support new manufacturing site design, risk management, HACCP, GMP, GFSI implementation.
• Support new and existing co-packing sites to review factory design, processing flow, HACCP, GMP and GFSI related activities.
• Support lean manufacturing and waste reduction initiatives to improve MQED QA programs operating performance.
• Implement strategies to attract and maintain a highly skilled and engaged MQED QA team passionate to maintain consistent product safety and quality that meets specifications.
• Develop and leverage internal and external partnerships and networks to maximize the achievement of business goals.
• Responsible for FSQA monthly scorecard and set programs as per set Key Performance Indicators set up by Global FSQA Manager.