FT Counter Manager, Kiehls

at  Saks Off 5Th

Location: Burnaby, British Columbia, Canada
Category: Stores
Job Opened: August 13th, 2024
Education:
Job Number: R-109029
Job Type: regular
Remote: No

• Analyze business metrics to develop action plans that address opportunities and positively impact the business
• Build your client base through the Preferred Customer Program
• Observe staff on the selling floor and their interaction with customers, co-workers and overall customer service level
• Achieve daily / weekly / monthly sales goals based on the department’s goal and are expected to track their sales
• Deliver World-class service through client communication, product knowledge, fashion direction and solution-based selling at the highest-level
• Work with Vendor Partners to maximize sales opportunities through suggestive selling, store events / seminars and wardrobe clients
• Acts with customers in mind, great networking and relationship management.
• Puts the needs of internal and external customers first. Seeks customer information when improving products and services.
• Often goes above and beyond their goals. Is consistently a top performer and elevates the performance of others
• Sees ahead clearly, is knowledgeable and has a capability for a big picture perspective.