FT Loss Prevention Officer (3rd Shift) - The St. Anthony, A Luxury Collecti
at BC LYND HOSPITALITY LLC
San Antonio, TX 78205, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 07 Feb, 2025 | Not Specified | 07 Nov, 2024 | N/A | Productivity,Emergency Situations,Briefing,Scheduling,Regulations,Confidentiality | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
The Loss Prevention Officer at The St. Anthony, A Luxury Collection Hotel is responsible for providing protection and communication with hotel guests and employees. He/she is also responsible for patrolling The St. Anthony LuxuryHotel premises to maintain security, detect and report fire, security and safety hazards and/or violations of BC Lynd rules and regulations.
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential duty and/or function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
EDUCATION & EXPERIENCE:
- High School diploma or equivalent and/or experience in a hotel or related field preferred.
PHYSICAL REQUIREMENTS:
- Flexible and long hours sometimes required.
- Heavy work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Ability to climb and descend stairways and run.
- Ability to physically deter individuals who pose a threat to employee and/or guests.
GENERAL REQUIREMENTS:
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with BC Lynd Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with BC Lynd Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
FUNDAMENTAL REQUIREMENTS
- Use proper radio etiquette at all times.
- Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks.
- Maintain and review daily activity log.
- Maintain confidentiality with respect to guest and employee incidents.
- Hold briefing with Guest Services staff both at the beginning and end of shift.
- Check ID of visitors/employees as necessary.
- Access secured areas for authorized personnel.
- Maintain an awareness of legal limitation of position (local, state and/or federal ordinances).
- Assist guests to their rooms or assist guests w/entry into their rooms according to hotel standards.
- Assist during medical emergencies.
- Respond to emergency situations, including medical, security, guest complaints, etc.
- Investigate assault complaints.
- Assist outside agencies, as necessary, to maintain effective liaison.
- Respond to altercations, and investigate.
- Have knowledge of hotel and guestroom locking systems.
- Monitor CCTV cameras, if applicable.
- Challenge suspicious persons.
- Check for safety hazards.
- Administer Heimlich Maneuver and or First Aid/CPR as necessary
- Complete reports in a clear and concise manner.
- Monitor employees as they enter and exit the building.
- Conduct investigations relative to property losses, guest and employee accidents, and illnesses and crimes against the hotel.
- Document all deliveries.
- Patrol area to insure that areas are secure and free of unauthorized persons and disturbances.
- Provide escorts to persons carrying money, or other requests.
- Issue and inventory pagers, radio equipment and keys on a daily bases, if applicable.
- Performs other duties as assigned.
How To Apply:
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Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospitality
Hotels / Restaurants
Hospitality
Diploma
A hotel or related field preferred
Proficient
1
San Antonio, TX 78205, USA