Fulfilment Manager, IKEA Karlstad

at  IKEA

Job ID: 266118
Date posted: 31/01/2025
Hej!
Ready to continue your IKEA adventure with us? We’re looking for a Fulfilment Manager to join the heartbeat of our store – our Customer Fulfilment (CFF) team.
Your IKEA Journey

Your journey could have many beginnings. What matters is what you’ve learned and who you’ve become along the way. To be a great fit for this role, your story should include these key moments and learnings:

• Passion for People and Leadership: “Take care of the people and the people will take care of the business” should be your motto. Navigating fulfilment operations is a fun challenge, but without our people, there wouldn’t be an IKEA. Focus on co-worker growth and well-being, and the business will thrive.
• Collaboration is the allen-key to success: Collaboration is the allen-key to success. Whether it was an intense “kraftsamling” or a successful cross-functional project, you know that through teamwork, nothing is impossible.
• Lead by Example: Inspiration and motivation come naturally when you lead by example. Maybe you were inspired by a former manager or a family member. You’ve discovered that setting a good example inspires those around you.
• When in doubt, go back to the basics: The world is complex, and simplifying it is a virtue. When things get too complicated, you stop, reflect, and act based on our IKEA values – back to the basics.
• Focus on the long term: while it’s inevitable to not act on a spontaneous opportunity, don’t forget the endgame. Start with identifying the goals, then on the way there. You’ll have your team walking beside you and helping you find the way and in uncertain times, your job is to align and to prioritize.

A DAY IN YOUR LIFE WITH US

We believe in creating a better everyday life for the many people, ensuring every customer experience is seamless and memorable. Your mission? Lead a dedicated team through the exciting and ever-changing world of retail operations. Your goal? Ensure every product reaches our customers with precision and care, creating smiles and satisfaction along the way.
We are looking for a Fulfilment Manager to lead and inspire a high-performing team. You will work with the CMP Commercial and Unit Management teams to promote communication, flexibility, and performance. Your role includes developing skills, planning for succession, and ensuring a work environment that supports equality, diversity, and well-being.

Key Responsibilities:

• Leadership: Lead and develop the fulfilment team with a high focus on communication, long-term development, and performance
• Operational Excellence: Drive fulfilment operations focusing on quality, productivity, and cost optimization from a short- and long-term perspective
• Safety and Compliance: Ensure a safe working environment and compliance with procedures.
• Commercial Growth: Lead the fulfilment aspect of the unit’s growth agenda.

Your journey could have many beginnings. What matters is what you’ve learned and who you’ve become along the way. To be a great fit for this role, your story should include these key moments and learnings:

• Passion for People and Leadership: “Take care of the people and the people will take care of the business” should be your motto. Navigating fulfilment operations is a fun challenge, but without our people, there wouldn’t be an IKEA. Focus on co-worker growth and well-being, and the business will thrive.
• Collaboration is the allen-key to success: Collaboration is the allen-key to success. Whether it was an intense “kraftsamling” or a successful cross-functional project, you know that through teamwork, nothing is impossible.
• Lead by Example: Inspiration and motivation come naturally when you lead by example. Maybe you were inspired by a former manager or a family member. You’ve discovered that setting a good example inspires those around you.
• When in doubt, go back to the basics: The world is complex, and simplifying it is a virtue. When things get too complicated, you stop, reflect, and act based on our IKEA values – back to the basics.
• Focus on the long term: while it’s inevitable to not act on a spontaneous opportunity, don’t forget the endgame. Start with identifying the goals, then on the way there. You’ll have your team walking beside you and helping you find the way and in uncertain times, your job is to align and to prioritize

Key Responsibilities:

• Leadership: Lead and develop the fulfilment team with a high focus on communication, long-term development, and performance
• Operational Excellence: Drive fulfilment operations focusing on quality, productivity, and cost optimization from a short- and long-term perspective
• Safety and Compliance: Ensure a safe working environment and compliance with procedures.
• Commercial Growth: Lead the fulfilment aspect of the unit’s growth agenda