Full Stack Engineer

at  Upward Talent

Must have exp with Chat BOT
This will be for a second phase of work where we created the API search, but the second phase will be a chat bot.

Please see elements of the second phase below.

• Create a chat bot experience during the intake process of claims before it goes through the approval process to prompt the submitter on how to include all relevant information / documentation for approval. This is through basic questions that the bot will guide the user through and then will all be summarized to be uploaded to SFDC.
• There will be a feature where this will pull from an API to a search engine to search for the three most similar claims to further guide the user.
• Utilize conversational LLM to determine if this is in-scope or out of scope for approval

• Understand existing claim repo full stack code, optimize code and application for best performance, readability and scalability
• Use development resources to find new and time saving ways to increase the richness and accuracy of our insights and processes
• Write and review technical documents and participate in collaborative code reviews.
• Embed and improve an existing BARD solution into the claim repo tool.
• Based on the team’s final business functional decisions, build in further upgrades including access control, etc.
• Build a claim LLM to replace manual steps for submitters and PMOs including guiding people through the intake process, summarize key points for feedback and identify action items for PMOs