Full Time Assistant Market Manager

at  Harris Teeter

Summary Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer’s needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience. This requires a defined level of management skills, product knowledge, sales ability, customer relations skills, and cooperation with fellow associates.

INITIATE INTERACTION WITH CUSTOMERS ON THE SALES FLOOR AND AT THE MEAT COUNTER. ASK THE CUSTOMERS QUESTIONS REGARDING THEIR SHOPPING NEEDS. PROVIDE CUSTOMERS INFORMATION NEEDED TO MEET THEIR TASTE AND MEAL REQUIREMENTS. FOLLOW THROUGH ON CUSTOMER REQUESTS.

• Your job performance is required to demonstrate the highest level of customer service. Never be rude to a customer under any circumstance.
• Follow through on customer requests. If you cannot say “yes” to a customer’s request, bring in department management or the manager-on-duty. Never turn down business.
• Make eye contact with and smile at every customer.
• Speak to customers in a genuine, clear, and enthusiastic manner and ask if they found everything they were looking for.
  Reflect an appropriate business image to customers and visitors. How you dress, your grooming and personal cleanliness standards all contribute to that image and also to the morale of your fellow associates. During business hours or whenever representing Harris Teeter, you are expected to present a clean, neat, and tasteful appearance. You are required to always dress and groom yourself according to our Company policy that reflects accepted conservative norms.

WHILE PERFORMING THE DUTIES OF THIS JOB, THE ASSOCIATE IS REGULARLY REQUIRED TO STAND; WALK; USE HANDS TO FINGER, HANDLE, OR FEEL; REACH WITH HANDS AND ARMS; TALK OR HEAR; AND TASTE OR SMELL. THE ASSOCIATE IS OCCASIONALLY REQUIRED TO CLIMB OR BALANCE AND STOOP, KNEEL, OR CROUCH. THE ASSOCIATE MUST FREQUENTLY LIFT AND/OR MOVE UP TO 25 POUNDS, INTERMITTENTLY LIFT AND/OR MOVE UP TO 50 POUNDS, OCCASIONALLY MOVE AND/OR LIFT UP TO 90 POUNDS, AND REACHES FROM 6-72 INCHES. SPECIFIC VISION ABILITIES REQUIRED BY THIS JOB INCLUDE CLOSE VISION, COLOR, AND DEPTH PERCEPTION.

WORK ENVIRONMENT. The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.