Full Time Floral Designer

at  Harris Teeter

SUMMARY. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer’s needs and exceeding their expectations. This requires a defined level of product knowledge, floral care and handling skills, sales ability, customer relations skills, and cooperation with fellow associates to create An Incredible Place To Work and Shop. Designs and fashions live, cut, dried, and artificial floral and foliar arrangements for events such as holidays, anniversaries, weddings, parties, and funerals. Responsible for processing/packaging/stocking/maintaining floral products according to standards, cleaning work areas, providing customer service unloading stock, and reloading salvage.

INITIATE INTERACTION WITH CUSTOMERS ON THE SALES FLOOR. ASK THE CUSTOMERS QUESTIONS REGARDING THEIR SHOPPING NEEDS. PROVIDE CUSTOMERS INFORMATION NEEDED TO MEET THEIR TASTE AND MEAL REQUIREMENTS. FOLLOW THROUGH ON CUSTOMER REQUESTS.

Your job performance is required to demonstrate the highest level of customer service. Never be rude to a customer

BE KNOWLEDGEABLE OF AND PERFORM FIXED ACTIVITIES WHEN BUSINESS IS LIGHT. (I.E. SWEEPING, CLEANING, BLOCKING, STRAIGHTENING, ETC.)

Answer telephones by saying “Harris Teeter [store name], this is [name], may I help you?” and provide requested information in a polite and professional manner. Respond back to people on “hold” in a timely manner.

EDUCATION AND/OR EXPERIENCE. HIGH SCHOOL DIPLOMA OR GENERAL EDUCATION DEGREE (GED); OR ONE TO THREE MONTHS RELATED EXPERIENCE AND/OR TRAINING; OR EQUIVALENT COMBINATION OF EDUCATION AND EXPERIENCE.

LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization who only speak English.
MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to perform these operations using units of American money and weight measurement.

WHILE PERFORMING THE DUTIES OF THIS JOB, THE ASSOCIATE IS REGULARLY REQUIRED TO STAND; WALK; USE HANDS TO FINGER, HANDLE, OR FEEL; REACH WITH HANDS AND ARMS; TALK OR HEAR; AND TASTE OR SMELL. THE ASSOCIATE IS OCCASIONALLY REQUIRED TO CLIMB OR BALANCE AND STOOP, KNEEL, OR CROUCH. THE ASSOCIATE MUST FREQUENTLY LIFT AND/OR MOVE UP TO 5 POUNDS, INTERMITTENTLY LIFT AND/OR MOVE UP TO 10 POUNDS, OCCASIONALLY MOVE AND/OR LIFT UP TO 30 POUNDS, AND REACHES FROM 6-72 INCHES. SPECIFIC VISION ABILITIES REQUIRED BY THIS JOB INCLUDE CLOSE VISION, COLOR, AND DEPTH PERCEPTION.

WORK ENVIRONMENT. The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WHILE PERFORMING THE DUTIES OF THIS JOB, THE ASSOCIATE IS FREQUENTLY EXPOSED TO A COOL ENVIRONMENT AND TO WET AND/OR HUMID CONDITIONS AND MOVING MECHANICAL PARTS. THE ASSOCIATE IS OCCASIONALLY EXPOSED TO FUMES OR AIRBORNE PARTICLES, TOXIC OR CAUSTIC CHEMICALS, AND IS FREQUENTLY EXPOSED TO EXTREME COLD. THE NOISE LEVEL IN THE WORK ENVIRONMENT IS USUALLY MODERATE.

COMPETENCIES. To perform the job successfully, an individual is required to demonstrate the following competencies:
Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation